YEAR ELEVEN TICKETS

Hi campers, welcome back :)  As ever, love is the message, and our ephemeral space to lose & find ourselves in the trees is being built as we speak. Sustain-Release Year Eleven is Sept 11-14, 2025 at Camp Kennybrook and we’ll announce the lineup & tickets next week

For those familiar, the ticket system is the same. If you attended for the first time last year you will be added to the membership system today and will be able to activate your account. Here’s how it works: all members have a chance to buy 1 ticket for themselves and 1 guest ticket, however we are a cozy festival with limited tickets so we use a system to make sure to get a good balance of frequent attendees and new faces. Tickets are released first for those who’ve been to Sustain 3+ years, then 2+ years, then 1+ years, and then for all members and/or their guests. 

We have an application that reserves tickets for NYC-based POC, LGBTQIA+ and otherwise underrepresented guests with an option for financial assistance if needed. If you already attended via the application, you are a member and can buy a ticket as usual or you are welcome to submit an application again. It is open for submissions from now until July 28.

Cabin tickets are still $330 and camping is $290. If you have the means to donate to those needing financial assistance there will be a $390 Donor Camping Ticket (camping ticket + $100 donation) which comes with a S-R merch t-shirt as a thank you.

TIMELINE:
JULY 18, 12PM EST: Round One for 3+ year members. 
JULY 18, 3PM EST: Round Two for 2+ year members.
JULY 24, 12PM EST: Round Three for 1+ year members.
JULY 24, 3PM EST: Round Four for all members and/or one GUEST. When this sells out, you can sign up for a waiting list.
JULY 28 3PM EST: The application deadline closes, and those who are selected will be sent instructions to buy their ticket on August 8.
 
INSTRUCTIONS:
1. In advance of tickets going on sale, login to your account at http://sustain-release.myshopify.com and check your attendance history, it will display each year you went under “My Account.” If it’s not correct, please email us and we will fix it.

2. If it was your first time going last year, you will receive an invitation today to create your own membership login & password. If you didn't get the invite by tomorrow, please email us.

3. When tickets go on sale for the Round that applies to you, login to http://sustain-release.myshopify.com

4. You can buy only one ticket for yourself until the final guest round. It needs to be in your name & using the same email address matching your account.

5. During the fourth round, you have a chance to buy a ticket for a guest that you are bringing. You can only get a guest ticket if you are already attending, and you are responsible for the guests you bring, so don't buy tickets for anyone you don't know or trust.

6. After tickets sell out, you can join a waiting list for refunded tickets that go back into the store. You’ll see a sign-up window on the ticket page after it sells out. Each ticket gets held for 48 hours before it goes to the next person in line, instructions will be in the email when you sign up.

7. If you can no longer attend the festival you can buy a ticket refund or a ticket transfer. Both options end 7 days before Sustain. 

8. *Please note that we can now only accept credit  + debit cards on the website, not Apple Pay / Google Wallet / Paypal, etc.*

Parking Passes go on sale a few weeks before the event, and you will get an email about that along with this year’s food options, merch, and other info.  If you have accessibility needs, let us know.

For any questions, email contact@sustain-release.com and allow 48 hours for a response. Please review our Rules/FAQ, and help us maintain the respectful vibe at S-R. 

xo,

S-R